Frequently Asked Questions (FAQs)
Welcome to our FAQ section. Here you’ll find answers to the most commonly asked questions about our services, processes, and how we operate at Macro Constructions.
General Questions
1. What services does Macro Constructions offer?
We provide end-to-end solutions including civil construction, MEP works, interior fit-outs, facility management, firefighting systems, waterproofing, epoxy flooring, and maintenance services.
2. Where are you located and which regions do you serve?
Our headquarters is in Dammam, Kingdom of Saudi Arabia. We serve clients across the Eastern Province and other regions of Saudi Arabia for major projects.
3. Are you licensed and insured?
Yes, Macro Constructions is fully licensed and compliant with all regulatory standards in Saudi Arabia. We also carry insurance coverage to ensure complete protection for our projects and clients.
Project & Service Execution
4. How do I request a quote for my project?
You can request a free consultation or quote by filling out our Contact Form, emailing us at info@macroconstructions.com, or calling us directly.
5. Do you handle turnkey projects?
Yes, we specialize in turnkey projects where we take care of design, planning, execution, and handover – all under one roof.
6. Can you handle both residential and commercial projects?
Absolutely. We have extensive experience in handling residential villas, commercial offices, warehouses, malls, clinics, and industrial facilities.
MEP & Facility Management
7. What is included in your MEP services?
Our MEP (Mechanical, Electrical & Plumbing) services include HVAC, electrical panel and wiring, lighting, firefighting systems, plumbing, and maintenance.
8. What does your Facility Management service cover?
Our FM team provides preventive and corrective maintenance, pest control, plumbing, electrical works, cleaning, and asset management.
Quality & Safety
9. How do you ensure quality in your projects?
We follow international standards, use certified materials, and implement strict quality control at every stage of the project. We also conduct regular site inspections.
10. Is safety a priority on your sites?
Yes. Safety is a core value at Macro Constructions. All our staff are trained in health and safety standards, and we comply with OSHA and Saudi labor safety laws.
Payments & Timelines
11. How do payments work for a project?
Payments are usually scheduled based on project milestones. A detailed payment plan will be included in the project agreement.
12. How long does a typical project take?
Project timelines vary based on scope and complexity. However, we provide detailed schedules before project initiation and strive to stay within timelines.
Still Have Questions?
If your question isn’t listed here, feel free to reach out to us at info@macroconstructions.com or call us directly. We’re here to help!
